10/10. Rustic style room, very clean. Great destination, friendly staff, good food and the horseback riding suitable for all experience levels.
By: P Siddall | March 2, 2015
The Atlantis was an excellent choice for a relaxing holiday.
By: D Butler | February 22, 2015
Excellent service provided by your team. They reply to emails quickly and always very helpful.
By: J Martin | November 4, 2014
I am back from Tanque Verde Ranch in AZ, just wanted to thank you again for all your work in organising this trip for me, went really well! It was great weather and the ranch was lovely, was amazing to see the desert and the mountains in Arizona. I am sure I’ll be planning a new trip to another ranch for 2015 soon…. Gets addictive!
By: Emma Woods | October 17, 2014
Carly was excellent. We normally use another company to book long haul but they were quoting us an inflated price so we decided to try Western & Oriental. The price was fair and Carly persisted with everything despite issues with availability, bed typeetc, until we were completely happy.
By: C Gaggney | October 17, 2014
Absolutely the most amazing adventure I've ever had! Will be going back for sure, heaven on earth!
By: P Scadgell | September 13, 2014
Fantastic relaxing stay. Very attentive, kind service. Hotel and rooms were spotlessly clean, food consistent and varied. Service at times slow, but not a problem as we were on holiday. Super and flexible kids club, great pool, helpful beach and yacht club staff. Weather cool and windy at times, and cool at night but within my expectations. Thoroughly enjoyable break - thank you!
By: Claire Kohler | August 27, 2014
Just a note to let you know how pleased we have been with your Destination Expert Carly Crowe. She has been very professional at all times especially whilst we were making up our mind on the various options. We did receive three quotes (yours included in this) and one of the operators bombarded us with calls several times a day which was extremely off-putting and as we were spending a large sum of money we wanted to be sure it was the correct resort etc for us. Carly just left us to it with the provison that if we needed any further help/assistance just let her know, we feel you should know about her excellent approach and of course knowledge of area and resort which we needed as we have never been to Mexico and needed extra info. Anyway we are so looking forward to our trip and all thanks to Carly! She even organised extras for our holiday as it is our 40th wedding anniversary whilst at Maroma - totally unexpected and thoroughly appreciated by us!
By: Ruth and Malcolm Jones | August 20, 2014
Carly Crowe was a fantastic advisor, always ready and available to assist and was more than helpful even when I was on holiday emailing her. I have passed her details on to a friend of mine as they are looking to book a holiday to the Dominican Republic. The hotel we stayed in was fab, very friendly orientated and I am looking to book with you again for a 10 day trip just before christmas to the same hotel.
By: Karen Green | July 23, 2014
Our 6 week holiday in the USA went like a dream. Everything Carly organised went like clockwork without any hitches. The sights was saw in the National Parks that we visited were amazing and we will never forget them. All the hotels booked for us were of a good standard with some being exceptional. Also the trips that we booked though you all went perfectly.We were very pleased with the hand book that you sent with our tickets, and this became our bible from travelling from one place to another. We would certainly use you again if we do another holiday like this.
By: John Cowell | July 17, 2014
We loved the ranch, it really felt like we were part of the family. One day we were even invited to come on the real thing!! The bull broke out of the pen with 12 cows, and we had to fetch them and bring them back home. Thank you sooo much for recommending this ranch to us.
By: Anette Dramdal | July 16, 2014
Gorgeous hotel and we were well informed by Carly about everything before we went and she even sorted out something while there. we really happy with choice and package. would definitely recommend.
By: Alice East | June 11, 2014
A great holiday and these two resorts make a fantastic combination. It is hard to say which one we liked best! W and O is clearly highly regarded by both hotels as we got the best rooms in the categories booked, and Ottley's gave us a complimentary Sunday brunch which we weren't expecting! Just one slight negative, the transfers to and from the airport organised by the hotels were not private but shared with other pax.
By: Brian Stewart | November 22, 2013
Please keep WSR on your books – they are brilliant – a total ‘slice of heaven’ – unbelievable! And please stay the way you are as a travel agent, proper 100% class!
By: Elaine Greenwood | November 12, 2013
Many thanks for organising the trip, all the hotels were great for our requirements and we were made very welcome at each resort. We had no issues with any of the reservations or hotels and everything went very smoothly. Delfina Meridien - lovely rooms, tiny pool. Great Valet and Concierge staff. Expensive wifi in rooms. Saguaro - very different and Non - corporate but we loved it. Great pool service.Tanque Verde Ranch - authentic ranch with extras, very welcoming and great staff in all departments. Mirage - Great location on the strip, lovely room with the exception of no coffee machine and no fridge in room and huge queues for coffee downstairs. Again though great staff in all areas. Many thanks again for choosing the right hotels for us!
By: Julie Wood | November 6, 2013