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Hard Rock Hotel Riviera Maya



A sprawling resort offering a vast range of inclusive facilities and activities. The man made beaches are protected by a sea wall creating a safe swimming environment for families with young children. The resort comprises two sections, one dedicated to families and one for adults only.
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Beach And Sun Loungers
Reception
Hacienda Pool Area
Heaven Pool
Rock Spa Entrance
Ciao
Heaven Beach
Sun Bar
Cava Roja
Pool
Zen Restaurant

Overview


The Mexican Riviera Maya is an exotic playground for adults and children alike. Located in Puerto Aventuras, just a few minutes south of Playa del Carmen, The Hard Rock Hotel Riviera Maya is an all inclusive beach resort comprising 687 suites in the family-friendly Hacienda Section and 577 suites in the adult only Heaven Section, catering for both families along with adults seeking a child-free environment. 

Each suite features a private balcony or terrace with hammock and views of either the gardens, pool or ocean plus a Jacuzzi in the main bedroom. Family suites comprise two bedrooms and accommodate a maximum of six people, additional features specifically for the younger ones of the family include Xbox 360, DVD and CD players, iPod docking stations and kid-friendly bathroom amenities and mini-bar. The Heaven Section has been created for exclusive use of adults, suites feature the same facilities of the family friendly Hacienda Section, however the decor is distinctively different with a more seductive rock star design with king size beds and leather padded headboards.

The Hard Rock Hotel Riviera Maya boasts an incredible range of facilities and dining choices for both adults and the younger members of the family. Choose from six swimming pools with two family pools and four adult only pools, enjoy the soft Riviera Maya sands and complimentary beach and water sports or escape to serene waters at the adult only sea cove. The resort provides everything to make yourself feel like a rock star, enjoy a work out or tone those muscles at the Body Rock® Fitness Centre, be pampered at the Rock Spa®, the largest in the Caribbean with 75 treatment rooms, hydrotherapy current pools, steam rooms and finish with some VIP treatment at the Posh Beauty Salon®. 

Kids' can enjoy playing with all their favourite friends like Barney™, Bob The Builder™, Angelina Ballerina™, and Thomas the Tank Engine™ at the Little Big Club™. A full range of kid-orientated activities are scheduled throughout the week including breakfasts where their favourite characters make an appearance, learning Spanish with Barney™, pool and tea parties, feeding iguanas, mini discos and movie nights. The Little Big Club™ also feature interactive playrooms plus the Little Big Club Band and Rock Show with singing, dancing and audience participation.

Heaven is the playground for adults, a section of the resort where you can enjoy private adult only pools, sections of the beach and adult only restaurants, bars and lounges plus Club Heaven.

Hard Rock Hotel Riviera Maya takes you on a culinary journey across the globe with international buffets offered at The Market, the fiery flavours of Mexico served at Frida and authentic Brazilian meats served Rodizio style and carved at your tableside at Ipanema and Asiatic inspired dishes at Zen. A further four dining experiences are available at the adult only Heaven section of the hotel, with steaks available at Toro, rustic French cuisine at Le Petit Cochon, the exotic flavours of Spain are served tapas style at Cava Rojo and Italian specialties at Ciao.

Facilities
Western & Oriental - Babysitting
Babysitting
Western & Oriental - Golf Course
Golf Course
Western & Oriental - Kids Club
Kids Club
Western & Oriental - Restaurants
Restaurant
Western & Oriental - Room Service
Room Service
Western & Oriental - Spa
Spa
Western & Oriental - Swimming Pools
Swimming Pool
Western & Oriental - Tennis Courts
Tennis Courts
Western & Oriental - Wi-Fi
Wi-Fi
Western & Oriental - All Inclusive
All Inclusive

Room Options


Deluxe Gold Room
Deluxe Gold Room
Spacious rooms available in both the family-friendly Hacienda Section section plus the adult only Heaven Section of the resort offering garden views. Image depicts Gold Deluxe Room in the family-friendly Hacienda Section

Sleeps: 0 Adults, 0 Children.
Deluxe Diamond Suite
Deluxe Diamond Suite
These suites are available in both sections of the hotel and benefit from additional amenities including DVD/CD Player, idock station, upgraded mini bar with JB Whisket, Appleton White Rum and Absolut Vodka as well as complimentary beach bag. Views are of the pool and/or partial ocean view. Image depicts Deluxe Diamond Room in the Heaven Section

Sleeps: 0 Adults, 0 Children.
Deluxe Family Suite
Deluxe Family Suite
The Deluxe Family Suite comprises of two inter-connecting rooms with either garden or resort views. The main bedroom features one king bed while the second room features two double beds. The Family Suite can accommodate a maximum of six, either a family or even up to six adults. A kids' room service menu includes L'Oreal Kids bath products and candies plus a kid friendly mini bar with snacks, juices, soda and more, other features provided to keep the kids entertained include Xbox 360, DVD Playe...

Sleeps: 0 Adults, 0 Children.
Deluxe Platinum Grand Sky Terrace
Deluxe Platinum Grand Sky Terrace
These spacious rooms offer ocean or garden views and provide access to a private 3rd floor terrace with lounge chairs and hydro spa tub and a private BBQ service available at an additional cost. There are Two Bedroom Deluxe Platinum Grand Sky Terrace Suites in both sections of the hotel available that can accommodate up to a maximum of six people.

Sleeps: 0 Adults, 0 Children.
Rock Suite Platinum
Rock Suite Platinum
These two bedroom suites feature one main bedroom with a king size bed and one bedroom with two double beds and can accommodate up to six people. Found in both sections of the hotel, these suites boast ocean front views, oversized private balcony with hydro spa tub, lounge chairs and table

Sleeps: 0 Adults, 0 Children.
Rock Suite Platinum Sky Terrace
Rock Suite Platinum Sky Terrace
The Rock Suite Platinum Sky Terrace accommodations feature one king bedroom and a further bedroom with two double beds and can accommodate a maximum of six people. Enjoy private BBQ's (additional cost) and relax on your private Sky Terrace where these is a hydro spa tub, table chairs, ocean views and rest room

Sleeps: 0 Adults, 0 Children.
Rock Star Suite
Rock Star Suite
The Rock Star Suite in the family-friendly Hacienda Section features two bedrooms and the Rock Star Suite in the adult-only Heaven Suite feature three king bedrooms. Additional benefits in both include XBox 360 Kinect, surround sound entertainment system, blue ray player and 65'' flat screen television. These suites also come with a hang over kit and selection of in-room guitars from PICKS.

Sleeps: 0 Adults, 0 Children.

All Inclusive  


  • Breakfast, lunch, snacks and dinner
  • Beverages, alcoholic and non alcohilic
  • In room mini bar with soft drinks and local beers, plus a selection of liquor optics
  • 24 hour room service
  • Land sports
  • Fitness centre
  • Pool and beachside service
  • Daily activities
  • Nightly entertainment
  • Complimentary wi-fi in -room and resort-wide
  • Gratuities
  • Kids Club

Additional benefits in Family Deluxe Rooms

  • Xbox 360/DVD player in room
  • Selection of Xbox games (on request)
  • Selection of movies (on request)
  • Welcome amenities for family
  • Fun in the Sun bucket Kit
  • Mini bar stocked with kid-friendly drinks and snacks
  • Mini bathrobes and slippers
  • Kid's special room service menu
  • In room family guide with activities schedule

Restaurants  


The Market - This restaurant offers buffet breakfasts and themed buffet dinners at night
Opening Hours: Breakfast 07:00 - 11:30 daily / Dinner 18:00 - 23:00 daily

Pizzetto - Casual al fresco dining offering dishes prepared on a wood burning stove, serving crispy brick-oven baked pizzas, a la carte pasta dishes, salads and soups.
Opening Hours: Dinner 18:00 - 23:00 daily

Frida - At Frida you will discover the fiery flavours this region is best known for, offering a typical Mexican atmosphere, cuisine and regional specialties. 
Opening Hours: Dinner 17:30 - 23:00 daily

Ipanema - Named after the famous Brazilian beach of Rio de Janeiro, Ipanema offers a typical Rodizio service, an authentic Brazilian steak house where you can indulge in the finest cuts of beef, pork and poultry, cooked fresh over an open fire and carved off the skewer at your tableside.
Opening Hours: Dinner 17:30 - 23:00 daily

Zen - This Asiatic hot spot serves authentic Asian specialties such as Teppanyaki, sushi and stir fry.
Opening Hours: Dinner 17:30 - 23:00 daily

Cafetto - Offering light continental breakfast in the morning and snacks, coffees and tea throughout the day.
Opening Hours: Breakfast 06:00 - 10:00 daily  / Snacks, coffee and tea 06:00 - 23:00 daily

Float - Poolside snack and drinks served throughout the day
Opening Hours: 10:00 - 17:00 daily

Delis - Hard Rock Riviera Maya offers three Delis throughout the resort where you never far away from a quick bite

Adult Only Dining Experiences

Toro - This adult only restaurant serves up great steaks, offering premium cuts of the finest steaks and a lavish a la carte manu. During the day there are international buffets offered.
Opening Hours: Lunch 12:00 - 16:00 daily / Dinner 18:00 - 23:00 daily

Ciao - Indulge in the finest Italian specialties, this a la carte restaurant tantalises your taste buds in this elegant restaurant. In the mornings Ciao offers international buffet breakfasts.
Opening Hours: Breakfast 07:00 - 11:30 daily / Dinner 17:30 - 23:00 daily

Le Petit Cochon - Elegant dining at it's best, as you would expect from a French restaurant. The finest ingredients are used to create the delicious flavours of rustic French cuisine
Opening Hours: Dinner 17:30 - 23:00 daily

Cava Roja - This wonderful casual restaurant serves up all your traditional tapas favourites, washed down endless servings of Sangria. beers and fine wine

Restaurant opening times are to be used as a guide only and can vary throughout the year depending on resort occupancy levels.

Spa 


Rock Spa® at Hard Rock Riviera Maya is one of the largest spas in the Caribbean, featuring 75 treatment rooms. The Rock Spa® is located in the adult only Heaven section of the resort and offers wonderful hydrotherapy areas for men and women with steam rooms, hydrotherapy current pools and lavish surroundings.

LIMITLESS RESORT CREDIT 


All guests of Hard Rock Riviera Maya will receive up to US$3600 Resort Credit depending on the length of stay. The 'Limitless Resort Credit' can be spent on almost anything within the resort during your stay, with no limit on how much you use against each individual item, unlike some other hotels in the area. If you want to spend your entre credit amount on spa treatments, then feel free to pamper yourself to your delight at Rockspa®. Maybe celebrate a special occasion and use some of your credit for a private romantc dinner of Lobster and Moet Champagne. Your credits can be used against purchasing wines from the premium wine list at meal times or at the bar, rounds of golf at Playacar,  Posh® beauty salon or on a selection of excursions including Chichen Itza, Premium Dolphin Swim, Zip Lining and many more. 

Stay 3 Nights = US$500 Credit / Stay 4 Nights = US$750 Credit / Stay 5 - 6 Nights = US$1500 Credit / Stay 7 - 8 Nights = US$1800 / Stay 9 - 11 Nights = US$2000 / Stay 12 - 13 Nights = US$2500 Credit / Stay 14 Nights or More = US$3600 Credit.
A service fee of 20% of any credit amount used will be charged to your account when you check out.

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