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Heritance Tea Factory HotelNuwara Eliya, Sri Lanka

I'm enquiring about:
Heritance Tea Factory Hotel
I'm enquiring about:
Heritance Tea Factory Hotel

Heritance Tea Factory Hotel

4 star
Nuwara Eliya, Sri Lanka

Hotel Overview

Stay in this appealing converted tea factory, pluck your own tea and take it home with you as a souvenir. At 2km above sea level, the views over our lush green organic plantations as the sun mingles with the mist are truly unforgettable. Enjoy them as you tuck into high tea on the terrace or a delicious tea-themed menu in the restaurant.

Heritance Tea Factory Hotel is situated in the heart of the mountain range that gave the world pure Ceylon tea, and was built in the days of the British Raj. Its conversion from a living factory to a modern 4* hotel whilst preserving much of the original style and machinery, is appealing to its many guests who can still observe some of its workings.

All 54 comfortable rooms, spread over  four floors, have been converted from the former 'withering' lofts where tea was dried, have full-length windows and  are flooded with natural light,  providing spectacular views of the surrounding tea plantations and enjoy free wi-fi access, tea/coffee making and 24-hour room service.  The fourth floor is the Executive (non-smoking) floor with extra privileges, the larger Premium rooms have a double aspect with even better views, whilst Executive floor Deluxe rooms enjoy the best views from the top floor and butler service.  There are also lovely suites on request suitable for families.

Hotel & Room Facilities


  • 24 Hour Room Service
  • Babysitting
  • Board Games
  • Library
  • Weddings Abroad
  • Wi-Fi internet access
  • A La Carte Restaurant/s (Railway Carriage)
  • Afternoon Tea
  • Bar
  • Buffet Restaurant
  • Lounge
  • 18 Hole Golf Course Nearby (30 minutes away)
  • Bicycle Rental
  • Pool table
  • Putting Green
  • Fitness Centre
  • Spa
  • Spa & Massage Treatments

Room Facilities

  • Air Conditioning
  • Hairdryer
  • Heating
  • In-Room Safe
  • Room Service 24 Hours
  • Stocked Mini-Bar
  • Tea and Coffee Making Facilities
  • Telephone
  • Wi-Fi Access (Complimentary)
  • Bathroom with Shower and Bath
  • Bottled Water Replenished Daily
  • Television with Satellite Channels

Heritance Tea Factory Hotel Room Details

Superior room
Views of the Hethersett plantation or the Randenigala valley. Also features amenities such as free WiFi.
Premium room
In the Premium rooms better views of the plantation and valley are available. The room also comes with a DVD/CD player along with other conveniences.
Executive floor deluxe room
Views of the hills and valley, along with a butler service from 6am to midnight. Canapes and fresh strawberries available in your room. Conveniences such as free WiFi are also available.
Junior suite
The Junior suite offers a master bedroom and sitting area. Also views of the plantations.
Flowerdew suite
Located at the very top of the hotel it provides views of Ragala and Randeingala reservoir. Guests have their own private dining area, butler service and Jacuzzi.
No. of Rooms: 54

Customer Hotel Reviews

J Gerken says:

Well we asked for diversity in our holiday and that's what we got!! We started off by visiting the Sigirya Rock Fortress and then the temples at Polonnaruwa to get into the history and culture of Sri Lanka along with the Rangiri Dambulla Cave Temple whilst on route to Kandy. Kandy is home to the temple that holds the ToothRelic and is not to be missed along with a visit to the cultural show and The Royal Botanical Gardens. Then off to the mountains to visit the tea plantations for freshly picked tea, fabulous views and a delicious lunch overlooking a stunning waterfall. We stayed at the Heritance Tea Factory Hotel here which is very quirky. A meal on the train behind the hotel was so much fun, the Guard being the star of the show! Next we travelled to Udawalawe National Park which was fantastic, we saw so many elephants, water buffalo, jackal and birds but sadly no leopards.

Yala was our next destination for another safari, this one was much busier with jeeps everywhere and very little wildlife to be seen for obvious reasons, although a deer did stop by the hotel swimming pool for a drink and crocodiles slept on the banks of the lake!Our last stop on Sri Lanka was at Galle which was wonderful, lots of intriguing little lanes to explore down and history to soak up. All our hotels were fabulous, the food and the service excellent, our favourite being Fort Printers in Galle followed closely by Cinnamom Lodge in Habrana. We had a guide for all our time here who was good company, informative, and took us to all the best restaurants for lunch!! The Maldives were heavenly, a lump in my throat and tears in my eyes as we left for home means I hope one day I will be lucky enough to return to this wonderful place! Thank you Anna Rushbrooke for arranging the most wonderful of holidays you certainly exceeded our expectations, hope to travel with Western & Oriental again soon!! 

January 25, 2015

Hotel Location

How To Book

How do I talk to a specialist in Sri Lanka holidays?

We are happy to give you a call back to discuss your holiday at a convenient time for you or we welcome you to come to our office in central London to discuss your holiday in detail.

Why use our specialist service?

Our destination experts provide a personalised service to tailormake your dream holiday. Within our experienced team we have visited most of the properties we feature and will be able to give you expertise and specialist knowledge from our first hand experience. You will be offered a direct telephone number, so you are able to speak to the same specialist from the time you pick up the phone until your documents are sent out.

Do I have to travel on certain dates and only do the itineraries suggested?

No, we tailormake all our holidays and subject to availability you will be able to travel on any date. The itineraries and holidays on our website are for inspiration and are suggestions only, you can change any aspect according to your personal requirements and available spend.

How far in advance should I book my holiday?

Many customers are under the illusion that booking late secures the best prices. This is often not the case and it is advisable to book early especially if travelling in peak seasons such as Christmas, Easter or school holidays. Many hotels and airlines actually offer special “Early Booking Offers” so you are able to secure the best price early on.

I don’t know what board basis to book. Can I eat out locally, should I consider All Inclusive?

It's always a difficult decision to make before you travel. Call one of our destination experts, who will be happy to advise you on local restaurants and prices you can expect to pay in resort.

What can I do when I get there?

There are many excursions, activities and highlights that are not to be missed out on, whilst in the country. Please contact our experts for advise on whether to prebook these before travel.

What financial protection do you offer?

When booking through Western and Oriental, if your flight is delayed or cancelled due to bad weather or you have a problem in resort it is our responsibility you are taken care of. We offer a 24 hour emergency number to assist with any issues you may have in resort and all of our flight inclusive holidays are financially protected through ATOL bonding for your protection.


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