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Shangri-La's Rasa Ria ResortBorneo, Malaysia

I'm enquiring about:
Shangri-La's Rasa Ria Resort
I'm enquiring about:
Shangri-La's Rasa Ria Resort

Shangri-La's Rasa Ria Resort

5 star
Borneo, Malaysia

Hotel Overview

Insider's View

  • The Summit Breakfast is an unforgettable start to the day. Savour breakfast at one of the highest points in the nature reserve, whilst the rainforest wakes up around you. On a clear day you can even see the sunrise over Mount Kinabalu
  • The Nature Reserve is home to countless small mammals, over 60 species of birds and 30 species of butterflies. In the evening, guests can visit the nocturnal watch area.
  • The mighty Mount Kinabalu is just a taxi ride away, and the climb to the top is energetic, but not only for the experienced. The views offered from the top are breathtaking.
Set just outside the city of Kota Kinabalu in an idyllic hideaway beach location, Shangri-La’s Rasa Ria Resort & Spa offers a rustic back-to nature experience in a luxury setting. Offering a huge expanse of wild beach, backed by a rich jungle, the hotel sits fusing the two landscapes.
At the heart of the hotel is its commitment to wildlife and with this, a Nature Reserve has been founded in partnership with the Sabah Wildlife Department. Guests are offered the opportunity to learn about the natural beauty of the local area. The rest of the jungle provides the natural habitat for a plethora of free-roaming wildlife, and accompanied by experts, guests are encouraged to discover the local flora and fauna.
The accommodation is first class, and all rooms come complete with a balcony or terrace offering extensive views across the ocean or out into the jungle. The décor is traditional yet neutral as the real focus comes outside the rooms. There is a full range of modern amenities to ensure guests’ comfort is at the forefront.
There are a range of dining options from Malaysian street food to traditional Indian cuisine. There is also an authentic Italian for when the mood takes. A range of bars offer the setting for a sundowner or two, or a quick tipple under the stars before retiring to bed.

Hotel & Room Facilities


  • Babysitting
  • Business Centre With Internet Access
  • Gift Shop
  • Interconnecting Rooms
  • Kids' Club
  • Kids' Pool
  • Wi-Fi internet access
  • Bar
  • Restaurant
  • Golf Course Onsite
  • Guided Nature/Wildlife Walks
  • Kayaks
  • Sailing
  • Water Skiing
  • Beauty Treatments
  • Fitness Centre
  • Hair Stylist
  • Spa
  • Swimming Pool

Room Facilities

  • Air Conditioning
  • Hairdryer
  • In-Room Safe
  • Internet Access
  • Tea and Coffee Making Facilities
  • Telephone
  • Terrace
  • Television with Satellite Channels

Shangri-La's Rasa Ria Resort Room Details

Superior Rainforest View Rooms
Superior Rainforest View Rooms offer views of the tropical landscape from the private balcony.
Deluxe Garden View Rooms
Deluxe Garden View Rooms
Deluxe Garden View Rooms offer views over the gardens.
Deluxe Sea View Rooms
Deluxe Sea View Rooms face the sea and the beach.
A selection of larger Suites are available in the Garden Wing. Contact us for in
Ocean Wing Rooms
The new Ocean Wing is more exclusive and luxurious with a separate dedicated swimming pool. Guests staying in the Ocean Wing can exclusively enjoy breakfast in the acclaimed Coast Restaurant.
Ocean Wing Premier Rooms
Ocean Wing Premier Rooms
Ocean Wing Premier Rooms are much larger than the rooms in the Garden Wing and offer sea views. The outdoor terrace boasts a day bed and private outdoor bathtub for two.
No. of Rooms: 420

Customer Hotel Reviews

V Henry says:

We would really like thank Rich Howell - he did a great job. 

May 16, 2015
Huw Roberts says:

The Shangri-La Resort was of a very good/excellent standard. The Datai superseded it. It’s in a league of its own. We will definitely return. Service was exceptional. Also thanks to Ricky for all the advice and help with this holiday and the Arabia holiday in Nov 2013.

March 28, 2014
Emma Watkin-Jones says:

Just amazing, the service in all 3 hotels (Shangri-La Singapore, Shangri-La Hotel Kuala Lumpur and Shangri-La Rasa Ria Resort) was second to none. With private transfers included we didn't have to worry about anything and could just relax and enjoy our holiday knowing everything was taken care of. Will definitely use W&O again and Shangri-La will always be my first choice of hotel chain in the future. 

June 11, 2013
Natalie Dalvarez says:

We got back from Malaysia last night and I just wanted to thank you for your help.  We had such a great time and really didn't want to come home!  The planning on your part was brilliant as we knew exactly where we needed to be and when so the whole experience was really relaxing!  I will definitely contact you again when we are planning another holiday.

March 19, 2013

Special Offers

Save £95 per adult
Shangri-La's Rasa Ria Resort
Borneo, Malaysia
7 nights from £1235 per adult
Bed & Breakfast
Superior Rainforest View Room
Price includes flights
Stay 7 nights pay for 6. Excludes travel 15 Jul - 31 Aug 2017
Travel dates: 21 Apr 2017 - 20 Dec 2017

Hotel Location

How To Book

How do I talk to a specialist in Malaysia holidays?

We are happy to give you a call back to discuss your holiday at a convenient time for you or we welcome you to come to our office in central London to discuss your holiday in detail.

Why use our specialist service?

Our destination experts provide a personalised service to tailormake your dream holiday. Within our experienced team we have visited most of the properties we feature and will be able to give you expertise and specialist knowledge from our first hand experience. You will be offered a direct telephone number, so you are able to speak to the same specialist from the time you pick up the phone until your documents are sent out.

Do I have to travel on certain dates and only do the itineraries suggested?

No, we tailormake all our holidays and subject to availability you will be able to travel on any date. The itineraries and holidays on our website are for inspiration and are suggestions only, you can change any aspect according to your personal requirements and available spend.

How far in advance should I book my holiday?

Many customers are under the illusion that booking late secures the best prices. This is often not the case and it is advisable to book early especially if travelling in peak seasons such as Christmas, Easter or school holidays. Many hotels and airlines actually offer special “Early Booking Offers” so you are able to secure the best price early on.

I don’t know what board basis to book. Can I eat out locally, should I consider All Inclusive?

It's always a difficult decision to make before you travel. Call one of our destination experts, who will be happy to advise you on local restaurants and prices you can expect to pay in resort.

What can I do when I get there?

There are many excursions, activities and highlights that are not to be missed out on, whilst in the country. Please contact our experts for advise on whether to prebook these before travel.

What financial protection do you offer?

When booking through Western and Oriental, if your flight is delayed or cancelled due to bad weather or you have a problem in resort it is our responsibility you are taken care of. We offer a 24 hour emergency number to assist with any issues you may have in resort and all of our flight inclusive holidays are financially protected through ATOL bonding for your protection.

Family Facts

Infants' Facilities
Creche Available
Babysitting Available
Babysitting Charge from
1st 3hours RM30net, additional RM10 each hour. Max 2 kid above 2 years old
Are Infants Signed In / Out?
High Chairs Available
High Chairs Charge from
Sterilisers Available
Sterilisers Charge from
Bottle Warmers Available
Bottle Warmers Charge from
Baby Monitors Available
Pushchairs Available
Pushchairs Charge from
Baby Baths Available
Baby Baths Charge from
Potties (Infant Toilets) Available
Potties Charge from
Child Car Seats Available
Child Car Seats Charge from
Supermarket / Shop On Site
if(so, do they sell Nappies/Baby Food etc?
Children's Facilities
Kid's Club Available
Kid's Club Location
Next to Nature Reserve
Kid's Club Age Range
4-12 years
Kid's Club Opening Dates/Hours
0 8.00-22.00hrs
Kid's Club Charge
Admission free of charge 19.00 – 22.00hrs chargeable at RM25.00 per pax
Child to Staff Ratio
1 staff to 10 children
Qualifications of Staff
Advance child care management
Meals Available
Meal Charge
Menu charge
Are Kids Signed In / Out?
Kid's Pool
Kid's Pool Location
Garden Area
Is the pool heated?
Are there depth markings?
Is the pool gated?
Is there a lifeguard on duty?
What times?
Garden Wing – 07.00- 21.00hrs. Ocean Wing – 07.00-19.00hrs
Is the children's pool located within 3m of the deep water of the main pool?
Kid's Playground Available
Playground Location
Within the Cool Zone Club compound
Age Restrictions
Is it supervised?
No, below 4 advisable with parents or guardians
Is there safety flooring?
Safety padding on all sharp edges
Teenagers' Facilities
Teenager Club
General Facilities
Children's entertainment available for hire, such as books, puzzles, board games, play station games, DVDs etc
Entertainment Charge
Is there a children's disco in the evening?
Is First Aid Available
First Aid Location
All Recreational areas
First Aid Opening Times
During operation hours
Staff Qualifications
First Aider, CPR, Bronze, International Life Saving (ILS)
Restaurants / Dining
Children's menus in the restaurants
Babies / Children allowed in ALL the restaurants
Does the hotel serve early meals for families with young children?
Time Available
At certain period during high occupancy. Buffet restaurant opens at 6:00pm for dinner
Is the beach / sea gently shelving?
Is it tidal?
Type of beach - sand, shingle, powder, coarse etc
Number of connecting rooms
60 Set rooms -Subject to room availability
Can they be guaranteed at time of booking?
Connecting Room Description: Interconnecting door (lockable) / sliding door
Interconnecting door -Lockable
Balcony / Terrace: Is the door to the balcony /terrace lockable from inside / outside?
Yes -Lockable -Inside
Are bedroom balconies over 1.0m high with no gaps in excess of 10cm and without step-ups for young children?


Borneo can be warm all year round with temperatures being around 30C. There are also potentially high levels of rainfall in all the months in the year, in particular November and December.

Borneo Average Temperature °C

Borneo Average Rainfall (mm)